PowerHouse Consulting: The Call Center and
Telecommunications Consulting Experts
Our mission: simplify complex business processes.
Founded by Call Center industry expert Kathleen Peterson in 1987, PowerHouse
specializes in all aspects of Call Center and Telecommunications Consulting.
We work with top management to develop plans that align operational practices
with corporate vision - combining business savvy and technical acumen
to provide the very best in strategic planning, assessment, and operational
improvement services. Our clients include senior leaders within major
Fortune 500 companies across industries.
Whether you want to consolidate your far-flung national Call Centers into
one centralized location, align business objectives with Call Center operational
practices, or analyze your existing telecommunications systems against
future goals, PowerHouse can help you.
Our offerings include Strategic Planning, Call Center Assessments and Solutions, Telecommunications Assessments, IT Assessments, Workforce Optimization, Outsourcing Management, Custom Training Programs, and Procurement Management. We are also experienced in providing unbiased Expert Witness services related to Call Centers and Telecommunications.
Best Consultancy in the Americas - 2008
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