Internationally recognized experts in Call Center management and telecommunications technology.
 


PowerHouse Consulting: The Call Center and
Telecommunications Consulting Experts

Our mission: simplify complex business processes.

Founded by Call Center industry expert Kathleen Peterson in 1987, PowerHouse specializes in all aspects of Call Center and Telecommunications Consulting. We work with top management to develop plans that align operational practices with corporate vision - combining business savvy and technical acumen to provide the very best in strategic planning, assessment, and operational improvement services. Our clients include senior leaders within major Fortune 500 companies across industries.

Whether you want to consolidate your far-flung national Call Centers into one centralized location, align business objectives with Call Center operational practices, or analyze your existing telecommunications systems against future goals, PowerHouse can help you.

Our offerings include Strategic Planning, Call Center Assessments and Solutions, Telecommunications Assessments, IT Assessments, Workforce Optimization, Outsourcing Management, Custom Training Programs, and Procurement Management. We are also experienced in providing unbiased Expert Witness services related to Call Centers and Telecommunications.

 


Happenings



Best Consultancy in the Americas - 2008

Contact Center Pipeline Extends a Special Offer



Click to Use Our
No-cost Erlang Calculator

For more information about our Call Center Consulting and Telecommunications Consulting services, call us at (800) 449-9904 or send an email to .

Our consultants are members of the Society of Telecommunications Consultants, Inc.