Internationally recognized experts in Call Center Management and Telecommunications Technology
Kathleen Peterson

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Kathleen Peterson

Call Center Consulting

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Customer Experience Optimization Program™ (CEOP)
Call Center Strategic Planning
Call Center Consolidation and Migration
Call Center Operational Assessments

Call Center Outsourcing
Call Center Custom Training

Telecommunications Consulting

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Telecommunications Strategic Planning
Telecommunications Assessments

Telecommunications Procurement and Project Management


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Education
Financial Services
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Insurance
Marketing and Media
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Technology
Telecommunications
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360 Route 101 :: Suite 6 :: Bedford, NH 03110-5031
Ph 800.449.9904 :: Fax 603.472.8139 ::